Refund Policy for JigsawMake

You can cancel a Monthly or Yearly subscription at any time from your Dashboard (Billing section), or, if you subscribed through PayPal, from your PayPal account. Cancelling stops all future charges, and your Premium benefits stay active until the end of the period you already paid for. No refund is needed to stop paying — cancellation alone does that.

Because Premium benefits are delivered immediately after payment, payments are generally non-refundable. That said, we review every refund request individually and in good faith — if something went wrong (for example an accidental renewal reported promptly, a duplicate charge, or a technical problem on our side that prevented you from using Premium), contact us and we will work out a fair outcome.

Email [email protected] from the address on your account, or open a request via the Contact page, and include the transaction ID from your payment receipt. Approved refunds are issued to the original payment method, usually within 5 business days. When a refund is issued, Premium benefits end immediately.

Nothing in this policy limits any non-waivable rights you may have under the consumer-protection laws of your place of residence (including cooling-off rights in some jurisdictions, where applicable). Where such rights apply, they take precedence over this policy.

We may decline discretionary refunds in cases of abuse, such as repeated purchase-and-refund cycles or bulk generation followed by refund requests.

Premium is sold by:

Refund and billing questions: [email protected]